BEST AMBULANCE | More than just a name

MISSION

The mission of Best Ambulance is to provide quality care and treatment in all situations to the citizens of southern West Virginia. We will manage our resources prudently and effectively, so that the community will be served in the best way possible. We will promote health awareness in the community and future growth of the company by providing superior patient treatment. We commit ourselves to high standards of performance and accountability.

VISION

To give the best patient care possible and to touch people’s lives in a positive way.

PURPOSE

​We envision a partnership among citizens, area emergency services providers and government officials to help us strive towards excellence in pre-hospital emergency services. We envision a superior service oriented agency with the ability to confront every challenge and to exceed the expectations of others. We envision a highly-spirited cooperative environment among departmental personnel whereby constantly communicating is the primary key for helping us to achieve success. We envision an integrated system, functioning as one.

CUSTOMER SERVICE COMMITMENT

To provide the highest quality of medical care, while exhibiting excellent on-time performance, professionalism, and customer satisfaction.

I'm a Patient/ Family Member

Contact Billing Specialist: Do you have questions about your bill or service? Best Ambulance is committed to providing prompt and accurate responses to your inquiries about your billing statement. Please feel free to write, email, or call us with questions. When contacting our office by phone or email, please provide the patient name, the state where services were provided and the account or trip number to help us locate records quickly and provide exceptional customer service to you.
Thank you.

Please call us at (304) 252.5522

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